Sunset Valley Gold Club is seeking a Desk Attendant. The Desk Attendant is responsible for providing exceptional service to all SVGC customers, members, guests and staff, whether by phone or in person, upholding the club’s operating standards in a professional and courteous manner at all times.
Essential Duties and Responsibilities
- Maintain a positive attitude.
- Provide excellent customer service to all customers, members, guests and staff.
- Be familiar with standard scripts (greetings, procedures/protocols, responses, etc.)
- Understand Sunset Valley Golf Clubs programs, services, fees, outings and other events.
- Understand Sunset Valley Golf Clubs “Rules and Regulations” and be able to enforce and answer questions regarding them.
- Be knowledgeable to answer questions regarding course details (i.e. Length, Slope/Rating, etc.).
- Tend to any questions, needs or concerns of patrons.
- Perform cash handling and maintain accurate financial records, complete daily sales reports and bank deposits.
- Be familiar with the POS software. Maintain accurate and up to date information.
- Assist in Golf Shop inventory maintenance and restocking.
- Receive and route incoming calls.
- Perform routine office support functions and maintain appearance and cleanliness of facility.
- Ensure patrons begin at their designated tee time by working with the Starter and Outside Services.
- Assist with security of building.
- Assist in League preparation and special events.
- Be familiar with other PDHPs programs and services. Ability to accept registration in PDHP software.
- Perform other PDHP related duties as assigned, including special projects.
- Be familiar with services provided by Food and Beverages.
- Maintain good personal hygiene and appearance.
- Perform other duties as assigned.
Salary Range: $15.50 – $17.05 Hourly
Location: Sunset Valley Golf Club – Highland Park, IL
Status: Seasonal